Customer Retention Techniques

Teacher

Course Description

How do you keep a customer satisfied long-term? This course will provide you with some true-and-tested retention techniques that will provide you with increased success in building customer trust and longevity. Our goal is to lift and strengthen everything, and everyone, we touch. This course will provide you with the skills to more effectively do that as a social marketing strategist.

Target Audience

Customer Relations Specialists
Social5 Strategists

Course Features

Lectures 1
Quizzes 1
Duration 1 hour
Skill level Intermediate
Language English
Students 55
Certificate No
Assessments Self

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Customer Retention Techniques 0/2
- Lecture1.1
  
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  26m
- Quiz1.1
  
  Quiz
  
  5 questions

Jeremiah Stettler

Jeremiah Stettler is a long-time political and investigative journalist who worked most recently as an editor for Utah’s largest newspaper, The Salt Lake Tribune. His work has been recognized by organizations such as the Associated Press, Society of Professional Journalists and Investigative Reporters and Editors. Academically, his background is in communications with bachelor’s degrees in journalism and politics and a master’s degree in public policy.