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    • Conducting Strategy Conversations

    Conducting Strategy Conversations

    Jeremiah Stettler
    Jeremiah Stettler
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    Conducting Strategy Conversations
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    Course Description

     

    Strategy discussions are integral part of customer communication and retention. But what do you do, and what do you say, if you are called upon to speak with a customer about their campaign? This course provide you with some proven techniques for talking with a customers about their goals and objectives, then recommending a course of action that will lead to increased satisfaction.

     

    Target Audience

    • Customer Relations Specialists
    • Social5 Strategists

    Course Features

    • Lectures 1
    • Quizzes 1
    • Duration 1 hour
    • Skill level Intermediate
    • Language English
    • Students 54
    • Certificate No
    • Assessments Self
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    • Social5 Strategy Sessions 0/2

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        11m
      • Quiz1.1
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        5 questions
    Jeremiah Stettler
    Jeremiah Stettler
    Jeremiah Stettler is a long-time political and investigative journalist who worked most recently as an editor for Utah’s largest newspaper, The Salt Lake Tribune. His work has been recognized by organizations such as the Associated Press, Society of Professional Journalists and Investigative Reporters and Editors. Academically, his background is in communications with bachelor’s degrees in journalism and politics and a master’s degree in public policy.

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    $99.00
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