Conducting Strategy Conversations
![Conducting Strategy Conversations](https://university.social5.com/wp-content/uploads/2018/06/Strategy.jpg)
Course Description
Strategy discussions are integral part of customer communication and retention. But what do you do, and what do you say, if you are called upon to speak with a customer about their campaign? This course provide you with some proven techniques for talking with a customers about their goals and objectives, then recommending a course of action that will lead to increased satisfaction.
Target Audience
- Customer Relations Specialists
- Social5 Strategists
Course Features
- Lectures 1
- Quizzes 1
- Duration 1 hour
- Skill level Intermediate
- Language English
- Students 54
- Certificate No
- Assessments Self
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Social5 Strategy Sessions