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    Audience Engagement

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    • Engaging With Your Audience

    Engaging With Your Audience

    Kate Drake
    Kate Drake
    Audience Engagement, Facebook, Social Media
    (0 review)
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    Engaging With Your Audience
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    Course Description

    In this Course, you will learn how to handle complaints and compliments you receive on social media. We also cover some easy strategies to increase engagement.

     

    Target Audience

    • Beginners
    • Marketers who would like more training with theirĀ online customer service.

    Course Features

    • Lectures 7
    • Quizzes 1
    • Duration 1 hour
    • Skill level All levels
    • Language English
    • Students 88
    • Certificate No
    • Assessments Self
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      • Lecture1.1
        Introduction
        2m
      • Lecture1.2
        A Cautionary Tale
        4m
      • Lecture1.3
        Responding to Complaints – The Don’ts
        4m
      • Lecture1.4
        Responding to Complaints – The Do’s
        4m
      • Lecture1.5
        Engaging on Postive Comments
        3m
      • Lecture1.6
        Inviting Engagement
        4m
      • Lecture1.7
        Questions and Answers
        2m
      • Quiz1.1
        Quiz
        5 questions
    Kate Drake
    Kate Drake
    Kate oversees all education-related initiatives within Social5. With a Masters degree in Library and Information Science from Emporia State University, she is uniquely qualified for the role. She has a welcoming and kind approach that helps students feel at ease and learn in a safe environment. Often Canadian, she currently hails from Salt Lake City, Utah.

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    • Description
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    $99.00
    Free for members
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