FreshDesk Basics

Teacher

Course Description

Become acquainted with Social5’s customer communication portal, which allows us to collaborate as a team, monitor progress and provide seamless communication with customers on their requests. This course will provide you with an understanding of this portal and its functionality.

Target Audience

Customer Relations Specialists
Social5 Strategists

Course Features

Lectures 1
Quizzes 1
Duration 1 hour
Skill level Intermediate
Language English
Students 51
Certificate No
Assessments Self

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Conducting An Orientation Call 0/2
- Lecture1.1
  
  Watch Video
  
  9m
- Quiz1.1
  
  Quiz
  
  5 questions

Jeremiah Stettler

Jeremiah Stettler is a long-time political and investigative journalist who worked most recently as an editor for Utah’s largest newspaper, The Salt Lake Tribune. His work has been recognized by organizations such as the Associated Press, Society of Professional Journalists and Investigative Reporters and Editors. Academically, his background is in communications with bachelor’s degrees in journalism and politics and a master’s degree in public policy.