Understanding the Customer Onboarding Experience

Teacher

Course Description

Welcome to the Social Media Marketer certification program! This course will introduce you to the customer onboarding experience, which will provide some perspective on the questions asked, and the information gained, through the initial strategy session with a customer. You’ll learn about audience profiling. You’ll explore the funnel methodology of content marketing. And you’ll learn the foundational principles of social media advertising that we share with customers. We hope that this course provides additional perspective on the resources you have available to become a more effective social marketer for Social5.

Target Audience

Social5 Marketers
Social5 Strategists
Social5 Advertising Specialists

Course Features

Lectures 1
Quizzes 1
Duration 1 hour
Skill level Intermediate
Language English
Students 58
Certificate No
Assessments Self

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Customer Onboarding Experience 0/2
- Lecture1.1
  
  Watch Video
  
  22m
- Quiz1.1
  
  Quiz
  
  7 questions

Jeremiah Stettler

Jeremiah Stettler is a long-time political and investigative journalist who worked most recently as an editor for Utah’s largest newspaper, The Salt Lake Tribune. His work has been recognized by organizations such as the Associated Press, Society of Professional Journalists and Investigative Reporters and Editors. Academically, his background is in communications with bachelor’s degrees in journalism and politics and a master’s degree in public policy.