EVENT DESCRIPTION:
Small businesses are experiencing a reputation crisis online. Unhappy customers are leaving one-star reviews. Happy customers aren’t hopping online to counteract those claims. Learn how to turn your customers into brand advocates through this session on review management.
EVENT CONTENT:
- Live training with Social Media Strategist Jeremiah Stettler
- Overview of online reviews and how they contribute to the SEO landscape
- Introduction to review management technologies
- Strategies for promoting positive reviews and protecting your brand